May 19, 2013
Office Hours
Technical Support
Monday Through Saturday
9:00A Until 9:00P

Billing Department
Monday Through Friday
9:00A Until 5:00P
Mission Statement
Cape Lookout Internet Services is decidated to providing the highest quality service and support to our customers and the residents of Eastern North Carolina.

Sign Up With CLIS!

Simply call us at 1-252-278-0020 to sign up with Cape Lookout. We can have your dial-up Internet access and email working in minutes, and our DSL services only take from three to five business days to setup.

You can also fax us at 1-252-240-1875 with a completed application for new service. Signing up for Internet access is fast and easy.

Terms and Agreements

Please see the appropriate application located here for our latest terms and agreements.

Terms and Agreements are subject to change with or without notice. Please check the applications that correspond to your service to stay up to date with the latest developments.

Call Us

Morehead City: 252-278-0020
Other Areas: 800-262-8371
Fax: 252-240-1875

Privacy Policy

How do we use your personal information?

When you contact us to sign up for service or to help you with a problem, any personal information you provide is voluntary. We collect and use minimal information necessary to provide your Internet access. In most cases, we only ask for your name, address, and contact telephone number. When you call for support, we ask for information necessary to resolve your issue, and we collect information about your computer to troubleshoot your issue. If you are signed up for automatic billing, we use your payment card information for recurring payments. We also collect your IP address when you access our home page that we later use for troubleshooting Internet connectivity difficulties.

When do we collect your personal information?

  • When you contact us, we ask for your personal information to prevent fraud or identity theft and to find information about your account and your past call experiences.
  • We use your call statistics for metric purposes.
  • We use your total bandwidth usage and online duration values to determine the best locations for the expansion of our service and to fulfill capacity requirements.

When do we share your personal information?

We do not share any of your personal information with third parties except for the purposes of metrics to maintain adequate capacity for our service areas.

Questions?

If you have any questions about our privacy policies or terms and agreements, please do not hesitate to call us.